Forms

Form Submission Email Notifications

What this article covers:
PoliticalWin can notify the campaign and platform owner when a public form submission is received, while still saving the submission in the dashboard.

Steps:
1. Confirm the campaign contact email in Campaign Profile.
2. Confirm platform email settings such as DEFAULT_FROM_EMAIL and SUPPORT_NOTIFICATION_EMAIL are configured in production.
3. Submit a test volunteer or contact form from the public site.
4. Check Dashboard > Forms to confirm the submission saved.
5. Check the campaign inbox and platform notification inbox.

Important notes:
- Email notifications should not replace checking the Forms dashboard.
- If email is not configured, submissions still save and can be exported from the dashboard.

Need more help:
Open a support ticket from the dashboard so the request, replies, attachments, and status stay organized.