Understanding SSL Status

Understanding SSL Status

What this article covers:
SSL controls whether browsers can load your custom domain securely over https.

Steps:
1. Verify the domain first.
2. Check the SSL status shown on the Custom Domain page.
3. If SSL is pending, wait for the certificate process or contact support if it stays stuck.
4. Do not make a custom domain your main public URL until the secure version works.

Important notes:
- Dedicated-server deployments may use Caddy on-demand TLS or an Nginx plus Certbot fallback.
- Without SSL automation, visitors may see browser certificate warnings until certificates are issued.

Need more help:
Open a support ticket from the dashboard so the request, replies, attachments, and status stay organized.